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AI CAC

Initiative

AI Communication Access Coalition

Why it matters

AI technologies affecting communication access are developing rapidly. They include tools that translate sign language, generate captions, produce synthetic speech, and interpret language at scale. These technologies offer real possibilities. They also carry real risks when accessibility is not considered from the start.

The AI Communication Access Coalition (AI-CAC) creates a space for these questions to be examined collaboratively, before systems are deployed rather than after.

  • How should the accuracy of AI-generated captions or sign language be evaluated?
  • When is AI appropriate for communication access, and when is a qualified human professional necessary?
  • How should privacy and sensitive communication data be protected?
  • How can developers meaningfully involve the communities who will use and be affected by these technologies?

Areas of Focus

Coalition members participate in focused committees developing voluntary best practices for communication accessibility. As technology evolves, additional committees may be established to address new areas.

SIGN LANGUAGE + AI

Generation, recognition, comprehension, and translation of sign languages.

Speech to Text + Captioning

AI-generated captions, transcripts, and text-based communication access.

AI-Generated Speech

Technologies that generate or reproduce spoken communication.

Machine Learning + LLMs

How ML systems interact with communication, language, and disability.

Ethics

Accuracy, transparency, privacy, appropriate use, and human oversight.

Emerging Tech

Explores emerging AI technologies and their potential impact on communication access

Our Approach

AI-CAC does not create government-mandated protocols or regulatory requirements. The coalition works to ensure accessibility is considered throughout AI design and development through collaboration, not compliance.

  • Develop and share voluntary accessibility goals and best practices Encourage accessibility throughout AI design and development
  • Identify emerging accessibility, ethical, and implementation concerns
  • Promote meaningful involvement from affected communities
  • Create opportunities for collaboration across technology, research, policy, and community
  • Help organizations make informed decisions about AI communication technologies


Our goal is to help ensure that innovation expands communication access rather than creating new barriers.

The Role of Deaf Equality

Deaf Equality convenes and facilitates AI-CAC as part of our broader work toward equality for Deaf, DeafBlind, DeafDisabled, Hard of Hearing, and Late Deafened communities.

Our team brings experience in disability rights, policy, technology, advocacy, and accessibility to conversations about emerging technologies and their real-world impact. We also provide information, resources, and consultation to organizations seeking to better understand communication accessibility and the responsible use of emerging technologies.

40+

organizations

6

active committees

50 million

Deaf and hard of hearing people represented

FOUNDING MEMBERS
OF AI-CAC

  • HuVia, a division of Building Bridges Global
  • BondVRS
  • Blake Reid, Academic Advisor, Colorado Law 
  • Waymo
  • SignUp Media
  • DeepSign AI
  • Sign AI
  • Rylo
  • Novara Consulting Group
  • 360 Direct Access
  • National Association of Broadcasters
  • Captel
  • With Direction, LLC
  • Aira
  • PIVOT by dozanü innovations
  • 3Play Media
  • Gallaudet University
  • University of Texas at Austin
  • More coming soon.

Questions about AI-CAC?

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    WHO WE ARE WHAT WE DO UPDATES ASKED & ANSWERED AI-CAC CONTACT
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    ANNA BITENCOURT, ESQ.

    CHIEF LITIGATION OFFICER

    Anna Bitencourt serves as the Chief Litigation Officer at Deaf Equality, where she leads the organization’s litigation and legal advocacy efforts for the Deaf, Hard of Hearing, DeafBlind, DeafDisabled, and Late Deafened communities.

    Before joining Deaf Equality, Anna served as a litigator and Director of Legal Services at the National Association of the Deaf Law and Advocacy Center.

    In her current role, she oversees Deaf Equality’s strategic litigation efforts, focusing on impact cases and systemic changes to ensure greater accessibility and equity for the communities it serves. She also manages Deaf Equality’s intake and referral system to ensure every individual from our communities have full access to appropriate legal representation when we are unable to take on their case.

    Anna holds a B.S. from the University of Maryland, College Park, and a J.D. from the Catholic University of America Columbus School of Law. She has also taught disability law at the University of Maryland Carey School of Law, Gallaudet University, and the Rochester Institute of Technology – National Technical Institute for the Deaf. She is admitted to the bar in Maryland and the U.S. Supreme Court.

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    ZAINAB ALKEBSI, ESQ.

    CHIEF POLICY OFFICER

    Zainab Alkebsi serves as the Chief Policy Officer at Deaf Equality, where she leads the organization’s policy efforts for the Deaf, Hard of Hearing, DeafBlind, DeafDisabled, and Late Deafened communities.

    Before joining Deaf Equality, Zainab served as Policy Counsel and Director of the Policy Institute at the National Association of the Deaf.

    In her current role, she oversees Deaf Equality’s strategic policy efforts, focusing on systemic changes to ensure greater accessibility and equity for the communities it serves. She regularly interfaces with government agencies, Congress, coalitions, and businesses on behalf of Deaf Equality. She also consults with corporations to ensure their policies, products, and services effectively address the needs of our communities. In addition, Zainab represents Deaf Equality at conferences, on advisory committees and panels, and through presentations. In an effort towards collaboration, she serves as President of the Deaf and Hard of Hearing Bar Association and Chair of the Deaf and Hard of Hearing Consumer Advocacy Network.

    Zainab holds a B.A. from the University of Maryland, Baltimore County and a J.D. from the University of Baltimore School of Law. She is admitted to the bar in Maryland and the U.S. Supreme Court.

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    JACOB S. SALEM, MPA

    SENIOR POLICY OFFICER & MARKETING

    Jacob Salem serves as the Senior Policy Manager at Deaf Equality, where he leads the organization’s state-level policy efforts for the Deaf, Hard of Hearing, DeafBlind, DeafDisabled, and Late Deafened communities.

    Before joining Deaf Equality, Jacob served as the State Legislation Manager at the National Association of the Deaf. His legislative training contributed to significant achievements across the country, including the re-establishment of state commissions for the Deaf and the passage of laws for open-captioned movies and interpreter licensure, among other key successes.

    In his current role, Jacob oversees Deaf Equality’s state level policy research and advocacy strategy, focusing on creating systemic changes that promote greater accessibility and equity for the communities it serves. He regularly collaborates with advocacy groups, policymakers, and state legislators to influence policy development, particularly in areas such as healthcare access, services for older adults, technology accessibility, and mental health resources. Jacob also represents Deaf Equality at conferences, on advisory committees, and through presentations, consulting with stakeholders to advance the organization’s mission.

    Jacob holds a B.A. in Political Science from the University of Central Florida and an MPA from Gallaudet University.

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    HOWARD A. ROSENBLUM, ESQ.

    CHAIR & CEO

    Howard Rosenblum is the founder and Chair of Deaf Equality, which he established to achieve true equality for all Deaf, Hard of Hearing, DeafBlind, DeafDisabled, and Late Deafened people in the USA and worldwide. The goal of this effort is to emphasize system change through litigation, policy and regulatory changes, and consulting.

    Licensed in Illinois as a lawyer for 32 years and adept as a computer engineer for 36 years, Howard has extensive experience in strategizing and directing successful precedential cases such as NAD v. Netflix, NAD v. Harvard, NAD v. MIT, Campbell v. U.S. Department of Agriculture, Perez v. Sturgis Public Schools, and NAD v. Donald Trump. In addition, he has guided significant policy changes including convincing the US Department of Transportation to provide exemptions which led to over 1,500 Deaf individuals to obtain Commercial Driver’s Licenses (CDLs) and drive trucks as well as getting the Federal Communications Commission to require texting and support the provision of an ASL option for the 988 suicide hotline.

    Howard has a B.S. in Computer Engineering from the University of Arizona, and a J.D. from the Illinois Institute of Technology/Chicago-Kent College of Law. He also serves as the legal advisor to the World Federation of the Deaf (WFD).

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    HON. AZEEMA AKRAM

    TREASURER

    Azeema Akram is the Deputy Chief Administrative Law Judge at the Illinois Human Rights Commission (IHRC). She is passionate about accessibility in legal proceedings and presents regularly to attorneys and judges on accommodating people with disabilities in legal proceedings and employment. Azeema also serves as a Community Representative on the Regional Transportation Authority’s Paratransit Certification Formal Appeals Program Eligibility Review Board and is a member of Disability Lead’s executive board. Azeema has been recognized by various professional and civic organizations for her significant contributions to the advancement of diversity within the Illinois legal community and its judiciary. She earned her B.A. from the University of Missouri-Columbia and her J.D. from DePaul University College of Law.

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    DR. OPEOLUWA SOTONWA

    SECRETARY

    Dr. Opeoluwa Sotonwa is the Commissioner for the Massachusetts Commission for the Deaf and Hard of Hearing. He previously served as the Executive Director of the Missouri Commission for the Deaf and Hard of Hearing. An accomplished international thought leader, he has been involved with disability rights issues since becoming a lawyer in Nigeria. He was instrumental in the drafting and passing of Nigerian disability rights law and over twenty pieces of legislation.

    Dr. Sotonwa has dedicated his career to partnering with purposeful organizations, community leaders, and government agencies to improve the quality of life for the Deaf, Hard-of-Hearing, and Late-Deafened individuals. He was a Vice President of National Black Deaf Advocates and serves on several think-tank organizations around the world on disability rights advocacy.

    He founded the Opeoluwa Sotonwa Foundation, which provides annual scholarships to economically disadvantaged Deaf and hard-of-hearing college students in Nigeria.

    Dr. Sotonwa graduated with a Law degree from the University of Ilorin and a Master of Laws from Howard University School of Law. He also received a Doctor of Law and Policy degree from Northeastern University. He is a CSG’s Henry Toll Fellow and the recipient of the Judge Krekel Trailblazer Award for Human Rights.

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    HON. RICHARD S. BROWN

    VICE CHAIR

    Richard S. Brown retired as the Chief Judge of the Wisconsin Court of Appeals on August 1, 2015, after 37 years on the bench. Prior to his service on the bench, he was an Assistant District Attorney and, later, a partner in a law firm where he specialized in commercial litigation. He served on the ABA Commission on Disability Law from 1992-98 (serving as chair from 1995-98) and served another term from 2008-2011. He was also a member of the ABA Commission on Lawyer Assistance Programs from 2012 to 2015 and co-chair of the ABA IR&R Committee on the Rights of Persons with Disabilities. Along with Professor Alex Hurder, he founded the National Association of Law Students with Disabilities.

    Judge Brown holds a B.A. from Miami University, a J.D. from the University of Wisconsin-Madison, and an L.L.M. from the University of Virginia. He served with the U.S. Department of Justice Civil Rights Division and taught at the National Judicial College for 15 years. A guest lecturer in 40 states on ADA and disability law, he has published five articles in legal journals. He lost his hearing at ages 5 and 36, and later served as President of the Association of Late Deafened Adults (ALDA) from 2020-2022.

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